| Executive Position Availabe to work in : Bahia |
Technical Summary • Implanted and Administrated the TELEMARKETING, CUSTOMER SERVICE BRANCH, SALES FORCE (to companies and individuals), and participated in the BIDDING PROCESSES.
• Participated in the creation of the central database of official customers, ACCREDITING OF THE LARGE SUPERMARKET AND FAST FOOD CHAINS such as Sendas, Paes Mendonça, Pão de açúcar, Mc Donald’s,...
• Participated in the nationalization of EAT (FROM 6 TO 27 BRANCHES IN ONLY 18 MONTHS).
• DEVELOPED THE SMART CARD project to replace the paper tickets, PROSPECTED AND SOLD TO THE FIRST CLIENT– TELERJ - (25,000 USERS IN RJ);
|
Specific Knowlegdes • CURSES AND TRAINING IN BRAZIL AND ABROAD
• Internal courses at Amil School of Administration, with MBA standards, with a duration of 11 months.
• In-company Seminars sponsored by HSM, with international consultants such as Tom Peters, Michael Hammer, Clauss Miller, All Ries, etc...)
• Instructor and Speaker in technical topics such as sales, customer service, time management, reengineering, products, and others.
• SALES TRAINING - Think Smart. Connect Yourself. By invitation of Schlumberger (Paris/France)
• SMART CARD Technology – By invitation of Mastercard (Florida / USA)
|
Relevant Experience • Professional Experience
COMPANY: ARTE&INFO Comércio e Serviços Ltda.
LOCATION: Rio de Janeiro and Florida (USA)
PERIOD: 1998 to 2000
LAST POSITION: Commercial Manager
COMPANY: Ticket Serviços S/A. – Accor Group (Acquired EAT in Jan. 98)
LOCATION: Rio de Janeiro and São Paulo
PERIOD: 1997 to 1998
LAST POSITION: System Tec Product Manager
COMPANY: EAT - Empresa de Alimentação do Trabalhador Ltda. – A Meal Ticket for Workers
LOCATION: Rio de Janeiro and Salvador
PERIOD: 1992 to 1997
LAST POSITION: Planning and Technology Manager
COMPANY: AMIL – International Medical Insurance
LOCATION: Rio de Janeiro
PERIOD: 1987 to 1991
LAST POSITION: Sales Supervisor
|
Education • UNIVERSITY EDUCATION
Institution: Fundação Getúlio Vargas – FGV
Period: 1998 to 1999
Course: MBA in Management and Information Technology
Institution: Air Force Academy - AFA (Secretariat of the Aeronautics)
Period: 1985 to 1987
Course: Business Administration
Institution: Universidade Federal do Rio de Janeiro - UFRJ
Period: 1988 to 1991
Course: Electrical Engineering (MT)
Institution: Faculdade da Cidade – Rio de Janeiro
Period: 1995 to 1996
Course: Marketing (MT)
|
Foreign Languages TECNICAL ENGLISH |
Personal data BRAZILIAN, 34 YEARS OLD, MARRIED |
|
