Commercial and Administration Availabe to work in : São Paulo, SP |
Technical Summary Great experience in Leasing, Rental and Outsourcing processes. Interaction with customers from the proposal presentation, issuance of legal documents, internal processes and activation of the deals in the internal systems and, finally, follow up on customer satisfaction.
Participation in contract negotiation. Meetings with customers, pricing and restructuring of payment flow, discussions of terms & conditions and emission of additional contractual clauses.
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Specific Knowlegdes Development of new processes such as system migration, including testing, implementation and training. Interaction with other areas of the company to facilitate the negotiation and to guarantee the legal aspects, internal norms, profitability, etc.
Extensive experience in meetings and negotiations involving the sale, renewal and/or return of equipments and resell those returned assets to other companies. Strong interaction with the sales area to give the best solution to the customer.
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Relevant Experience HP Financial Services – Portfolio Specialist – from 1998 to 2008.
Responsible for Portfolio (Contract Termination), control of the contract expiration, meetings and direct negotiation with the customers for sale, renewal and/or return of the equipments. Control of the equipments returned to inventory.
Interaction and definition in Global processes and working with some customers overseas (Chile, Perú and Argentina).
Interaction with sales teams for strategic planning of the best solution to the customer both at the beginning or end of the deals.
Reporting to the Portfolio Global team in the United States.
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Education FGV – Fundação Getulio Vargas – SP (In course)
MBA POSTGRADUATION SPECIALIZATION IN COMMERCIAL MANAGEMENT.
UNIP - Universidade Paulista – SP (2000 – 2004)
BACHELOR OF BUSINESS ADMINISTRATION
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Foreign Languages English – Fluent
Wise-Up School Alphaville.
• King George International College / Vancouver-Canada – The English Language Study Program Full-time (4 Weeks).
• The Hampstead School of English / London-United Kingdom – Full Time (6 Months)
Spanish – Intermediate
Private Classes.
• HPFS Mexico, Santa Fé: August 2006 – fifteen days of training of the systems and processes of Portfolio Specialist.
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Personal data Brazilian, 26 year old, single. |
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