| International Relations Availabe to work in : São Paulo, Grande S. Paulo |
Technical Summary Operational Computer Systems: Microsoft Windows [95, 98, NT, Me, XP e Vista], MS. DOS, SABRE, Amadeus, Galileo, CM [VEHS & PDV] and Fidelio.
Computer Skills: Microsoft Office [Word, Excel, PowerPoint, Access and Outlook], Acrobat Adobe, CorelDraw, Print-Art, PageMaker, Internet Explorer and Netscape.
Professional Qualification Course in November 1999 by Brazilian Department of Labour and Employment.
Basic Sales Training in March 2005. SEBRAE / SP.
Negotiation Course in April 2005. SEBRAE / SP.
|
Specific Knowlegdes • Direct attendance to the national and foreign public;
• Telephony attendance with strength performance in international telephone calls, taking messages, sending e-mails and directing the customers to their meetings;
• Personalized attendance to the customer;
• Wide knowledge in history, geography and logistics;
• Experience in cashier work;
• Responsible for the reports and documents’ conference and products’ verification;
• Committed with the company’s values;
• Observation sense, capacity to distinguish the important from the eventual and capacity to link facts and to make conclusions;
• Responsible Professional who worry to carry out daily tasks with devotion, organization, patience, sympathy, attention, concentration, professional posture and good sense use; and
• Available to learn new functions, to work in team tasks and to overcome new challenges.
|
Relevant Experience L’ Hotel São Paulo [The Leading Hotels of the World]. Al. Campinas nº 266 – Jardim Paulista. Sao Paulo–SP, Brazil. Telephone: 55 – 11 – 2183 0500. Position: Reception Desk Service and Night Shift Audition. Period: from March 2006 to June 2007.
Nett Voyages by Renocar [Official Representative of Renault Eurodrive in Brazil]. Av. Ipiranga nº 324 – Bloco C, 1º Andar Centro. Sao Paulo–SP, Brazil. Telephone: 55 – 11 – 6014 4222. Position: Sale and Reservation Department. Period: from January to August 2005.
Hotel Golden Tulip Paulista Plaza. Al. Santos nº 85 – Jardins. Sao Paulo–SP, Brazil. Telephone: 55 – 11 – 3177 0400. Position: Reception Desk Service and Night Shift Audition. Period: from May to December 2004.
Braston Hotel São Paulo [Hilton de Hostelry Chain]. Rua Martins Fontes nº 330 – Centro. Sao Paulo–SP, Brazil. Telephone: 55 – 11 – 3156 2400. Position: Reception Desk Service and Night Shift Audition. Period: from August 2001 to August 2003.
|
Education Higher Education [Completed]
Course: International Relations Bachelorship.
University: UNIBERO.
Centro Universitário Ibero Americano. [Iberian American University Centre]
Av. Brigadeiro Luis Antônio nº 871 – Bela Vista. Sao Paulo–SP, Brazil.
Telephone: 55 – 11 – 3188 6700
|
Foreign Languages Portuguese, English, French and Spanish [Understand, Speak, Read and Write Fluently].
Italian [Understand, Speak, Read and Write Basically].
|
Personal data Single. 27 years old. |
|
