to improve Disponível para : Espírito Santo Resumo de qualificações I`ve got a Degree in Economy and a Master in Business administration (Marketing & Sales specialization). I speak English, French and Italian fluently, I also speak Spanish and Japanese. Knowledge of ERP systems. Great communication skills, ability to develop and maintain outstanding client relationships. Direct, "hands-on" supervisory experience with a strong ability to develop and motivate staff. Independent approach and proven ability to find practical solutions to problems also thru strong technology skills. Actually I`m working at the strategy and business development division in a company. I`m highly motivated to reach the top thru a superbe ability to close deals. Conhecimentos Programming Languages: Fortran, Pascal, Html, VBasic, Prolog, Assembler. Database: Informix 4GL, Microsoft Access, DB2. Operating Systems: Unix, Windows, Windows NT, Dos. Applications:Microsoft Office suite, Flash,Word perfect, Power Point, Publisher, FrontPage, Photoshop, AS400. Experiência profissional BANCA INTESA spa, Milan It 2001-2003 CUSTOMERS SERVICE MANAGER. Assisted international clients to expand their business either through market research, business & sales channel development, strategic expansion, or program/project management services. Promoservices spa , Milan It Consultant (1999 - 2001) Succesfully launched and marketed many mass products. Worked with each business unit to develop a strategic plan to help us reach our lofty goals; attracted new business. Experienced and able to cope with time pressure and deadlines. ANPI Molassana , Genoa It Uman resources Manager (1997 - 2001) Joined a team of 153 professionals dedicated to influencing customer perceptions, impres-sions, and feelings with the goal of maintaining the loyalty of our current customer base L.A. County Fire Dept. Lifeguards division , Los Ageles CA Lifeguard (1996 - 1997) Escolaridade High School: Computer science Degree in Economy Master in Business Administration SDT Supervisor Development Training Línguas English Fluent French Second Mother tongue Spanish Fluent Italian Mother Tongue Brasilian portuguese Fluent Japanese Scolar Dados pessoais Italiana, 30 anos, solteiro