Availabe to work in : São Paulo, Grande S. Paulo

I have 6 years experience within the hospitality industry, responsible for managing sales meeting consumer needs and developing teams of people. I have excellent customer service skills, and is focused on exceeding the expectations of clientele to ensure maximum sales

Duties: Stock taking, wine orders, training, Rota, in charge for 5 bartender, development new cocktails list, cellar management and all the duties behind the bar.
Growing both the style and sales potential of the bar within agreed parameters,
Efficiently managing all aspects of the Bar – from staffing levels, to cleaning rotas, training, maintaining standards and discipline.
Particular focus on the cleanliness and overall administration of the bar, making sure that cleaning rotas are adhered to, H & S standards are maintained, training is conducted and the cellar is clean and well managed.
Develop and grow your own team to ultimately deliver friendly, knowledgeable, well trained service within the neighborhood restaurant mould.

17/02/2008 to 30/11/2008 The Depot Restaurant London
Bar Manager
2006 to 2007 Barnes Grill Restaurant London
Assist. Manager

2004 to 2006 Boisdale of Bishopsgate London
Bartender

2000 to 2003 Borderland Restaurant London
Head Bartender

MBA em B A Business Administration;

Language
English, Portuguese (Mother tongue), Italian (Basic)